Questions and answers

A program for teachers that keeps marks, attendance, observations, support plans and reports for your classes in one place, and prints the documents you are asked for. It is made for the individual teacher, not as a school management system.

No. It is a desktop app you install on Windows or Mac. It opens in its own window and works without an internet connection.

Yes, everything you do in class works offline. The internet is used to check for updates, to check the key if you add Pro, and to send an AI request if you switch the optional AI tools on. Nothing else. Pro works offline too, including the first time the key is added. The key needs to reach Muraqib's server at least once every 30 days; if it cannot, the paid documents pause until it does, and nothing you recorded is affected. When a subscription ends, saved Pro documents stay open; new Pro documents and drafted lines beyond the free 5 students stop.

In one database file in your user folder on your own computer. There is no Muraqib account or cloud copy. The Help menu shows the exact folder.

Both, fully. One click switches every screen between Arabic, right to left, and English. Every printable document can be printed in either language, and term comments can be written in either, whatever the app is set to.

Yes. Copy one column of marks in Excel and paste it into the mark grid; it fills down from the student you pick, and blank lines keep everyone in the right row.

Yes, from a CSV file, which Excel can save. Muraqib reads English or Arabic column headers and gives you a template. Excel files (.xlsx) have to be saved as CSV first.

Students and marks as CSV files, an Excel workbook for leadership with four sheets, a full backup file of everything, and any printed document as a PDF.

Free, the daily papers: the term report for the family, the attendance notice, blank mark sheets and registers, the class name list, the seating plan and the Excel file for leadership. Pro, the comment documents first: term summaries, the whole class's comments in one document with lines drafted from the records; the progress pack, a card per student; the student evidence card; the one-page executive summary; the detailed class report. Without Pro, your first 10 saved reports are free. Saved reports stay open and printable after Pro ends.

Yes, on A4. In the app every printable page also has Save as PDF.

Yes. A copy each time the app opens (not if one was made in the last hour), one copy a day for the last 14 days you used it, all on this same computer. Keep a copy on a USB too: you can back up whenever you like, save a copy to a USB stick, or export everything to one file.

Export everything on the old computer, install Muraqib on the new one and restore that file. If you have Pro, remove the key on the old computer and add it on the new one.

Two things. Administrator rights: normally not needed. The installer offers to install Muraqib just for you. School-managed computers can have their own rules, so ask your IT team if the installer is blocked. School approval: Muraqib is for your own teaching, but ask your school before keeping a class in it. Practical guidance is on the privacy page.

No, it doesn't connect to any school system. It can copy an assessment's marks as one column to paste into the school marks site, and give your head of department an Excel file.

Windows 10 or 11, 64-bit, and macOS 13 Ventura or later, on Apple Silicon or Intel. Each Mac type has its own download.

Windows warns about apps that are new and not yet widely downloaded, and Muraqib is not code-signed yet, so both systems show their standard warning. It can appear again for a new version. On Windows 11 with Smart App Control turned on, the app is blocked, and the only way to run it is to turn that setting off. The download page shows exactly what to click on Windows and on Mac.

Muraqib is free to start and has no time limit. Muraqib Pro adds comment lines drafted for every student, five saved report types and the weekly lesson plan. Pro is a subscription: AED 49.99 a month or AED 149.99 a year, paid by card on a Stripe checkout page. It renews automatically on the same day each month or year until you cancel, and you can cancel at any time (see “How do I cancel Muraqib Pro?”). The key comes by email after the first payment and does not change at renewal. It is added in Settings and works on one computer at a time; a second can be allowed on request. Each computer keeps its own records. Nothing syncs. Move records with a backup and restore.

Use the “manage or cancel your subscription” link that Stripe provides, or email [email protected]. Cancelling stops the next renewal; Pro keeps working until the end of the period you already paid for, then the key is switched off, and nothing is charged after that. A first purchase can be refunded in full within 7 days, and so can a renewal you had meant to cancel, if you have not used Pro since it; see the refund policy. Your records and the free version are never affected. Manage or cancel your subscription: open the subscription page on Stripe.

Everything you record yourself, for good: students, marks, attendance, notes, seating, support plans, analytics, exports, backups, the family report, the attendance notice, the leadership Excel file, comment drafts for 5 students each term, and your first 10 saved reports. The weekly lesson plan is part of Pro.

Yes. The app checks for new versions and installs them when you agree. Updates are the same for Free and Pro.

Email [email protected]. Inside the app, Settings also has a place to write down a suggestion.